FAQ’s

What are the works made out of?

The artwork is made from optical grade borosilicate dichroic glass. Dichroic glass is a type of glass that appears to change color when viewed from different angles or in different lighting conditions. This effect is achieved by coating the glass with multiple layers of very thin metallic oxides such as titanium, silicon, or magnesium.

To create dichroic glass, the glass is first cleaned and then coated with a layer of metallic oxides using a process called vacuum deposition. The glass is placed in a vacuum chamber, and the metallic oxides are vaporized and allowed to settle on the surface of the glass, creating a thin layer.

This process is repeated several times, with each layer being a different metallic oxide, and each layer being very thin, typically only a few nanometers thick. The thickness of the film is carefully controlled to ensure that it reflects certain wavelengths of light while allowing others to pass through. This creates the unique color-shifting effect that dichroic glass is known for.

After the final layer has been applied, the glass is typically annealed or heat-treated to ensure its durability and strength.

Can I request a custom order?

Yes, you can request a custom order. Its best to contact directly to discuss the project specifics. Please e-mail info@seanaugustinemarch.com or fill out a form on our contact page.

How do I care for my artwork?

Cleaning: A soft dry cloth is preferred for dusting. Do not use multi purpose cleaner or harsh chemicals. A simple glass cleaner can be used if needed.

Bulb replacement: Due to the delicate nature of the work the led bulbs must be replaced by the artist. See return policy for more details.

How long will it take to receive my order?

Each artwork has a independent processing time based on fabrication and shipping from the order request date. Refer to the product description for most accurate lead time.

What is the return policy?

We don’t take returns but offer an exchange if the work is defected or damaged. To start a return, you can contact us at info@seanaugustinemarch.com. Items sent back to us without first requesting a return will not be accepted.

We recommend saving the shipping boxes and packing materials in case the piece needs to be repaired or returned.

You will be responsible for paying for your own return shipping costs. Shipping costs are non-refundable. 

If you are shipping an item over $75, please use a shipping service with tracking or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Where are the works manufactured?

Each piece is hand designed and crafted by the artist in Brooklyn N.Y.